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David McDougal possesses extensive experience in technical support and management, having held various positions since 2001. Currently serving as a Senior Support at WiTopia.net since March 2008, David has excelled in remote desktop support, pre-sales consultation, and managing a technical support team. Prior to this role, David established and led a new technical support team at Arca Solutions, while also contributing to SEO services and product management. Earlier experience includes roles at Teleblend VoIP, SunRocket Inc., Patton Electronics, McEnearney, and Wheretolive.com, where David focused on VoIP solutions, network support, training development, and customer service. David’s educational background includes high school completion from Orono High School and studies at North Hennepin Community College.