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Jana Miranda is a Software Engineer in Test at Rabobank since February 2024, specializing in API testing, automation testing using C# scripting, and microservices architecture testing. With prior experience as a Software Automation Engineer at Kneat Solutions, Jana developed automated tests to enhance quality assurance processes. A background in service desk operations at ICT Services, coupled with customer service roles across various companies, showcases strong problem-solving and communication skills. Educational qualifications include a Higher Diploma in Computer Science from CCT College Dublin, a Master's degree in Marketing, and a Bachelor's degree in Journalism from Estácio.