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Kerri Linehan is a Professional Services Analyst at R.O. Writer since February 2021, specializing in providing advanced training on mobile applications and software features. Prior to this role, Kerri served as a Quality Assurance & Documentation Specialist and Senior Technical Support Consultant at TBC Tire from June 2018 to February 2021, where responsibilities included conducting training sessions and implementing beta sites based on customer needs. Kerri's career at TBC Tire/MIDAS began in October 2000 as a Senior Technical Support Consultant, delivering technical support to a vast network of remote customers and distributors, and addressing complex technical issues. Kerri holds an Associate of Applied Science degree in Computer Technology from Certified Careers Institute.