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Josh Watkins is an experienced professional currently serving as an Engagement Manager at Qwick since November 2021, where responsibilities include compiling and analyzing data to measure KPIs, reporting on department performance, and overseeing product user support operations. Previously, Josh held the position of Senior Team Lead, where contributions involved creating and training the marketplace engagement department and achieving high customer satisfaction scores. Additionally, Josh worked as an Operations Manager, managing regional marketplace operations and strategy. Prior experience includes a role as a Parts Specialist at AutoNation, which involved customer service, account management, and inventory control. Josh holds a High School Diploma from Centennial High School, earned between 1994 and 1998.