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Carin Falconer is an experienced professional who has held various leadership roles in customer experience and service management at companies like Quince, Amazon, Conn's, support.com, Circuit City, and CompUSA. With a Bachelor's Degree in Business Administration from the University of Southern California, Carin has a proven track record of improving customer satisfaction and operational metrics through strategic planning and cross-functional programs. Carin's expertise lies in developing and implementing strategies to enhance customer experience and support business growth.