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Kelly Larson is a seasoned professional with extensive experience in customer service and support roles. Currently serving as a Partner Support Representative at Houghton Mifflin Harcourt since February 2023, Kelly also brings over 15 years of experience from NWEA as a Senior Customer Service Representative and Questar Assessment, Inc. as a Customer Service Representative and former Test Scorer. Known for exceptional organizational and time management skills, Kelly has been recognized for meticulous attention to quality and strong communication abilities. Proficient in various software applications including MS Office and SalesForce, Kelly holds a Bachelor of Science degree in Apparel Design from the University of Minnesota and has an educational background from Hennepin Technical College.