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Nicole Johnson has a diverse work experience in various government and consulting roles related to urban planning, infrastructure, and transportation. Nicole held positions at companies such as Brisbane City Council, Queensland Government, and Urban Utilities, where they served in managerial and executive roles focusing on strategic planning and services development. Their expertise in urban management is reflected in their career progression from Senior Infrastructure Planner to Head of Developer Services.

Nicole Johnson holds a Bachelor's degree in Regional and Town Planning (Hons.) from The University of Queensland. Nicole also completed the General Certificate in Company Directors (GAICD) from the Australian Institute of Company Directors and a Diploma in Project Management from the Australian Institute of Management.