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Jordan Lightfoot is an experienced IT professional currently serving as an IT Service Desk Analyst at Quartz Health Solutions since June 2022, where responsibilities include providing IT support for staff, resolving trouble tickets, and setting up equipment for new employees. Prior to this role, Jordan worked as a Technology Support Help Desk member at Sparta Area School District, fixing 1:1 devices and assisting with trouble tickets. Experience also includes serving as an IT Deployment Technician at PDS Paragon Development Systems, where Jordan deployed new hardware for the Epic Project at Mayo Clinic Health Systems and upgraded operating systems for 5,000 devices. Early career roles included a Member Support Technician at Vernon Telephone Cooperative and a Stockman at Walmart, along with an IT Intern position at Sparta Area School District. Jordan holds an Associate of Applied Science Degree in IT Network Systems Administration from Western Technical College.