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Calli Monnier is a seasoned professional with extensive experience in account management and customer success. Currently serving as Manager of Account Management at Quantum Metric since May 2022, Calli previously held significant roles at Sprinklr, progressing from Client Success Manager to Customer Success Director for Global Strategic Accounts, achieving exceptional retention rates during tenure. Calli's experience also includes managing social media teams for McDonald's Corporation as Social Media Supervisor, along with editorial and public relations roles at Atlanta Magazine and Visit Savannah. Calli holds dual degrees in Journalism and International Affairs from The University of Georgia.