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Katelin Linton is a seasoned professional in customer success with extensive experience across various companies. Currently serving as a Principal Customer Success Consultant at Qualtrics since September 2022, Katelin has previously held key positions such as Senior Customer Success Manager at Hootsuite and Resolver Inc., where a strong focus on enterprise-level clients led to exemplary customer retention rates. Katelin's role as Head of Customer Education involved leading a team dedicated to enhancing training processes, while early career roles included bilingual positions at Bond Brand Loyalty. Educational credentials include an Honours Bachelor in Ethics from the University of Ottawa.