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Francisco Hazael Estrada Rosales is a seasoned professional in sales training and enablement with a robust background in customer success and operations. Currently serving as a Senior Analyst in Sales Training & Enablement at Qualtrics, Francisco has previously held key positions such as Sales Enablement Manager and Sales Operations & Enablement at Incode Technologies, and Customer Success Sr. Lead at Zoho. With experience starting from roles in customer success and presales to sales support, Francisco has cultivated a diverse skill set. Educational credentials include a degree in Mechatronics Engineering from Tecnológico de Monterrey.