ÂÜÀòÂÒÂ×

Amilcar Machado serves as the Head of the Operations Department at Quality - Contact Centers since April 2022, overseeing the effective coordination of operations for awarded campaigns. Alongside this role, Amilcar works as an Independent Business Consultant at A. M. CONSULTORIA, EI, focusing on brand development, business restructuring, and legal documentation. Previous experience includes a volunteer internship with Project PASSOS, where Amilcar contributed to community health initiatives, as well as various supervisory and coordination roles in HR and operations within the call center industry, notably at LGN and CONTACT. Amilcar holds a degree in Communication Sciences from Universidade "A Politecnica" de Moçambique.