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Mikey Doerksen has over a decade of experience in client relations and operations management. Currently serving as the Director of Client Relations at Qualfon since February 2013, Mikey oversees partnerships with business clients, ensuring contractual performance and identifying strategic service opportunities. Previously, Mikey was the Operations Manager at Center Partners from June 2008 to May 2014, managing a JD Power certified call center department and focusing on employee development, operational efficiency, and customer satisfaction. Additional roles at Center Partners included Senior Supervisor, leading a Technical Support department, and Supervisor, where Mikey emphasized coaching and accountability to achieve high customer service standards. Mikey holds a Bachelor's degree in Speech Communication and Rhetoric from Colorado State University, obtained in 2007.