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Shekhar Menkudale is a Research Analyst at Quadrant Knowledge Solutions, specializing in market and industry analysis through interviews with ICT vendors and utilizing both quantitative and qualitative research methodologies since November 2022. Prior experience includes an internship as a Business Development Associate at Urban Company, enhancing the efficiency of the service provider management system and facilitating onboarding planning from November 2021 to February 2022, and a role as a Customer Service Representative at Amazon, where empathetic analysis of customer issues was key. Shekhar holds an MBA in Business Administration, Management, and Operations from Alliance University (2021-2023) and a BTech in Mechanical Engineering from Rajarambapu Institute of Technology (2013-2017).