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Malaki W. has extensive experience in quality assurance and customer service across various industries. Currently serving as a Quality Assurance Senior Associate at QOL Medical LLC since November 2021, Malaki previously held roles at Uber as a Driver, at Westgate Resorts as a Contract Processor I and Concierge, and at CSL Plasma as a Quality Specialist/Quality Training Specialist. Early career roles include CRM Specialist at BRIGHT LINE SOLUTIONS, LLC, Quality Assurance Technician at Diamond Packaging, Shift Supervisor at Half Moon Creative Salads, and Home Health Aide for a family member. Malaki began professional development with a High School Diploma from Eastridge High School in 2006.