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Natalie Jones has a diverse work experience spanning over several industries. Natalie currently works as a Marketing Executive at QIC since October 2022. Prior to that, they served as a Special Projects Officer in Arts & Cultural Development at Blacktown City Council from January 2021 to October 2022. Earlier in their career, Natalie worked at Wenty Leagues as a Marketing Manager from March 2019 to May 2020, and as a Marketing Coordinator from November 2016 to March 2019. Natalie also gained experience as a Marketing Project Coordinator at Modemedia from September 2015 to October 2016. Additionally, Natalie worked as an Executive Assistant to the Board of Directors at Wenty Leagues Club from January 2011 to July 2014, and as an Executive Assistant to the Managing Director at 1st Fleet Warehousing & Distribution from June 2002 to January 2011. Furthermore, they served as a Senior Management Assistant NSW/ACT at Thiess from November 2001 to May 2002, and as a Banquet Sales Manager at Rydges Hotels & Resorts from November 1998 to October 2001. Natalie's earlier roles include Banquet Sales Coordinator at Sunnybrook Hotel & Convention Centre from July 1997 to November 1998, and Convention and Banquet Sales at Shangri-La Hotels and Resorts from February 1994 to June 1997.

Natalie Jones has pursued their education in various fields and institutions over the years. In 1994, they completed a Hospitality Traineeship at TAFE NSW, specializing in Hospitality Administration/Management. The following year, in 1995, they received an Advanced Certificate from TAFE NSW in Business Administration and Management, General. After a significant gap, they returned to TAFE NSW in 2018 and completed a Certificate IV in Leadership & Management, which lasted until 2019. Most recently, in 2020-2021, Natalie pursued a Diploma of Business at TAFE NSW.