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Nick Rau is an experienced professional in operational systems administration and technical support, currently serving as an Operational Systems Administrator at QC Holdings Inc since March 2021. In this role, Nick provides application and system support for the Line of Business team, focusing on tools such as Dynamics GP, UKG Pro, and Kronos Workforce. Prior to this position, Nick worked as a Service Desk Technician at Netsmart and held various roles at QC Holdings, including Helpdesk Supervisor and Helpdesk Technician, emphasizing customer satisfaction and system optimization. Nick Rau holds a Bachelor of Science in Cloud Computing from Western Governors University and two associate degrees from Johnson County Community College in Information Technology and Liberal Arts.