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Abuthahir Kottikkalali Abdul Gafoor is a seasoned multimedia coordinator and IT professional with extensive experience in technical support and system configuration. Currently employed at Qatar Museums since June 2017, Abuthahir specializes in installing and configuring corporate desktops and laptops, managing Active Directory user profiles, and configuring Microsoft Exchange email. Previous roles include IT Support Specialist at Infobhan Systems & Services, where responsibilities covered LAN and WAN installations and network hardware maintenance, as well as Desktop Support Engineer at Applied Forwarding Pvt. Ltd, focusing on troubleshooting and supporting various desktop applications and hardware. Abuthahir holds a Master of Science in Business and Information Technology from the University of Wales, a Cisco Certified Network Associate certification from NIIT Institute, and a Bachelor of Science in Information Technology from Bharathiar University.