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Jennifer Khounnala has a diverse work experience spanning several companies. Jennifer started their career at AOA, where they worked as a Consultant from 2008 to 2009. Jennifer then joined Apple in 2009, initially working as a Specialist until 2011. Jennifer later transitioned into the role of Visual Merchandising Specialist. In 2018, they took on the role of Operations Management at Apple, where they worked until 2023. In April 2023, they joined Qantev as an Operations Manager.

Jennifer Khounnala earned their Master's Degree in International Business from Université Paris-Sorbonne. Jennifer attended this institution from 2001 to 2006.