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Aymen Mahmod is an experienced professional with a strong background in client services and team leadership. Currently serving as Team Lead Web Support and Web Support Analyst at Q4 since March 2022, Aymen quickly adapted to Q4's Content Management System and utilizes HTML, CSS, JavaScript, and jQuery for client website functionalities. Prior experience includes an Insurance Advisor role at TD, where Aymen managed high client volumes while maintaining compliance and professionalism, and extensive operations management at Cineplex, overseeing large teams and enhancing guest experiences. Additional experience includes training and sales roles at McDonald's and Traffic Shoes, complemented by education from Juno College of Technology and Centennial College.