ÂÜÀòÂÒÂ×

Blanca Waterman is an experienced professional in the field of data and analytics, currently serving as Team Manager at Pythian since November 2021. In this role, Blanca leads a team of Database Consultants while focusing on enhancing service quality and fostering a culture of continuous improvement. Prior experience includes a Deployment Coordinator position at Zix, where Blanca addressed customer business challenges, and a Service Delivery Manager role at Nova Networks, delivering strategic leadership and ensuring customer satisfaction. Other notable positions include Client Services Manager and Service Desk Manager at Softtek, as well as IT Vendor Manager for Support Services at Mitel, highlighting a strong background in service delivery, process enhancement, and customer relationship management. Blanca holds a Bachelor of Science degree in Biology from the University of Ottawa.