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Mark Beekman is a seasoned professional in customer experience and marketing, currently serving as Principal (Partner) in the Customer Experience, Marketing & Insights Practice at PwC. Prior roles include Group Vice President and Managing Partner at SapientRazorfish, as well as various leadership positions at DMI/Pappas Group, iCrossing, and Proxicom, where responsibilities ranged from managing digital marketing services to leading strategy and experience planning. Mark holds a Bachelor of Arts in Marketing from Michigan State University.