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Michelle Hyams began their work experience in 2002 as a Medical Receptionist/Cashier at Menlynmed, where they stayed until 2010. In 2012, they joined PwC South Africa as a Trainee Accountant and worked there until 2014. From 2015 to 2021, they continued their career at PwC, starting as an Assistant Manager, then progressing to Manager, and eventually becoming a Senior Manager. In 2021, Michelle Hyams joined PwC South Africa again, this time as an Associate Director and Quality Lead for the Africa Audit Centre of Excellence.

Michelle Hyams completed their education history with a Bcom Honours in Accounting Sciences (CTA) from the University of Pretoria in 2011. Michelle previously obtained a Bcom in Accounting Sciences from the same institution in 2009. Prior to their university studies, Michelle attended Cornwall Hill College from 2002 to 2006, although their degree name was not provided. Additionally, they have obtained certifications, including an Inclusive Mindset certification from PwC and a CA(SA) certification from SAICA CA(SA).