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James Plata has a Bachelor's degree in Finance from Cal State Fullerton. From 2007 to October 2017, James worked at DJcity in various roles including Office Manager and Director of Customer Success. Currently, James is the CX Ops Manager at PushPress, where James focuses on amplifying customer voices within the organization and utilizing customer feedback to guide product and marketing strategies. Additionally, James has held positions such as Director of Product Marketing, Product Marketing Manager, Interim Chief Marketing Officer, and Content Director during their career.