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Indy Navaratnam has extensive work experience in the IT and operations field. They are currently serving as the Sr. Director IT - Operations, Retail & Customer Care at Purolator Inc. since February 2021. Prior to that, Indy worked at Innovapost from 2013 to 2021, where they held various roles including Director and Business Solution Delivery IT Partner, Director - Application Development, and Senior Consultant - Application Support Manager. Before joining Innovapost, Indy also worked at Purolator Inc. from 2003 to 2013, where they held responsibilities such as Manager Projects and Operations, Customer Care, Manager, Customer Service Business Transformation, and Manager, Revenue Control.

Indy Navaratnam has a limited education history based on the provided chronological information. In 1992, they attended Seneca Polytechnic and studied Law Enforcement until 1994. Later, in 2010, they briefly attended the Schulich School of Business at York University for a course called "Leaders Edge." In addition to their education, they obtained a certification as an Enterprise Design Thinking Practitioner from IBM in July 2019.