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Matthew Cleverly has a wide range of experience in technical service engineering roles at various companies such as Pure Storage, EMC, and CMC Flex. Matthew has held positions such as Senior Service Account Manager, Technical Service Engineer, and Sysadmin/Hardware Engineer. Matthew is responsible for managing and resolving technical issues for customers, developing knowledge articles, training junior engineers, and representing the company externally. Matthew is skilled in communication, problem-solving, and has a strong technical background.