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Angelika Sharando is a dedicated professional with extensive experience in project management and customer service. Currently serving as a Project Manager (Volunteer) at PMI South Florida Chapter and a Customer Service Manager at Pura Vida Miami, Angelika effectively manages over 130 customer requests weekly, exceeding key performance indicators (KPIs). Previous roles include Co-Founder and Project Manager at VISA LTD, focusing on engineering equipment supply and project management, an Electromechanical Engineer at PJSC «Rosseti Lenenergo», and a Sales Associate at Volkswagen AG, where exceptional customer support was provided. Early career experience includes designing low voltage systems at Spec Electro LLC. Angelika holds a Bachelor of Engineering in Electromechanical Engineering from Emperor Alexander I St. Petersburg State Transport University and additional education from St. Petersburg School of Economics.