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Kellen Johnson is an experienced professional in customer success and account management, currently serving as Implementation Manager II at Punchh since March 2018, with a progressive career path that includes roles as Senior Technical Account Manager, Technical Account Manager, and Customer Success Manager. Prior to Punchh, Kellen held the position of Customer Success Manager and Customer Success Associate at HotSchedules from January 2016 to March 2018. Kellen began the career as Department Manager at Randalls Food Market from December 2013 to January 2016. Kellen holds a Bachelor of Arts in History from The University of Texas at Austin.