Jolene Santos Lozow is a seasoned professional in the mortgage and software industries, currently serving as a Functional Architect at Pulte Mortgage since July 2021. With prior experience as a Business Analyst at SitusAMC and various roles at Mortgage Cadence, including Software Business Analysis Specialist and Client Service Manager, Jolene has developed a strong background in application solutions and analysis. Previous positions include compliance and credit risk analysis at Clayton Holdings LLC, as well as sales and instructional roles. Jolene holds a Master of Science in Computer Software Engineering and a Full Stack+ certificate from Regis University, along with a Bachelor of Arts in Econometrics and Quantitative Economics from the University of Colorado Boulder.