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Adelaide Abate

Customer Service Ambassador at PugliAI

Adelaide Abate is a dedicated professional with extensive experience in customer service and product management across various sectors. Currently serving as a Customer Service Ambassador at PugliAI since January 2023, Adelaide focuses on enhancing customer experiences and fostering relationships. Previous roles include Product Manager at Parallel Office and ProcessLenz, where responsibilities encompassed user adoption, A/B testing, and developing recommendation systems. Prior experience includes positions as a Junior Data Scientist at Sisal Åžans and a Data Analyst/Software Engineer at Enel Green Power, emphasizing data quality, ETL processes, and Agile development. Adelaide holds a postgraduate degree in Data Processing from UC Berkeley and a Master of Computer Applications from Politecnico di Milano.

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