Mukul Garg

Head Of Support Engineering at PubNub

Mukul Garg has extensive work experience in various roles within the technology industry. Mukul started their career at Educational Testing Service (ETS) as an Automation Lead and then joined UCare as a Senior Software Engineer. Mukul also worked as an Automation Engineer at Honeywell Technology Solutions, Discount Tire, and Octapharma Plasma, Inc., where they focused on developing automated solutions. Mukul later served as a Performance Lead at Periscope Holdings and KLA. At Equifax, they worked as an Automation Lead. Mukul'smost recent role was at PubNub, where they held the position of Head of Support Engineering. There, they built a global Support and Network Escalation Engineering team and implemented data analytics to improve customer support services. Overall, Mukul's experience demonstrates their expertise in automation, performance management, and support engineering.

Mukul Garg earned a Bachelor of Engineering (B.E.) degree in Computer Science from Visvesvaraya Technological University from 2007 to 2011. In 2013 and 2014, they pursued a Master of Science (MS) degree in Computer Science at Northwestern University. Additionally, they have studied Computer Science at Stanford University, although no specific degree or timeframe was provided.

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