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Nikolay Lyutov is a professional with experience in various roles across the information technology and customer support sectors. Currently serving as a Payments Specialist at Publix Ltd since September 2023, Nikolay has previously worked as a Tier 1 Technical Support at ResultsCX and as an IT Systems Management Specialist at Schwarz IT Bulgaria. Earlier career stages include positions as a Quality Assurance Specialist at Qnext and a Fresh Foods employee at Kaufland Bulgaria. Nikolay holds a Bachelor's degree in Business IT from the University of National and World Economy, completed in 2020, and has foundational education in Informatics and Mathematics from the High School of Mathematics and Science "Dobri Chintulov."