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Marcel Gorbanescu is an experienced IT specialist currently working at Publicis Groupe since August 2023, focusing on networking, systems troubleshooting, and IT infrastructure management. Previous roles include Network Administrator at Global Benefits Group and IT Desktop Support Specialist at Asurion and RBC Royal Bank of Canada, where Marcel addressed hardware and software issues, managed user accounts, and maintained IT security. Marcel holds a DCS/DEC in Information Technology/Computer Systems Technology from George Brown College and multiple certifications, including CompTIA A+, Network+, Security+, Server+, and Cisco Certified Technician credentials. Early career experiences include customer service roles in retail and hospitality, demonstrating strong interpersonal skills alongside technical expertise.