Siew Koon Seah is an accomplished professional with experience in service policy and customer insights. Currently serving as Manager of Service Policy and Leadership at the Public Service Division, Siew Koon previously held positions as a Senior Customer Insights Analyst at Singapore Airlines and Senior Analyst at the Institute of Service Excellence at Singapore Management University. Additionally, Siew Koon contributed expertise as a Senior Associate at KPMG Singapore. Siew Koon Seah earned a Bachelor of Accounting from Singapore Management University between 2003 and 2007.