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Erica Ratliff is an experienced finance professional currently serving as the Loan Administration Manager and previously as Assistant Sales Manager at Public Service Credit Union since April 2021. Before that, Erica held the position of Branch Manager at Advantage One Credit Union from February 2018 to February 2021. Prior experience includes working as a Mortgage Loan Officer at Citi from March 2017 to February 2018, and as a Bank Branch Manager/Officer at Citizens Bank from October 2009 to July 2016, where responsibilities included business development and relationship management. Erica Ratliff earned a Bachelor of Business Administration (BBA) in Business, Management, Marketing, and Related Support Services from Western Michigan University between 2002 and 2006.