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Michael Mason currently serves as Senior Manager of Customer Experience at Public.com since April 2022. Prior to this role, Michael was a Financial Solutions Advisor at Bank of America Merrill Lynch from August 2015 to April 2022, and worked as a Financial Representative at Fidelity Investments from June 2014 to August 2015. Michael holds a Bachelor's Degree in Business Management and a Bachelor of Science in Business Administration, Management from East Carolina University, completed in 2014. Key achievements include earning Series 7 and Series 66 licenses and maintaining a high Customer Experience Index through exceptional service in managing participants' 401(k) needs.