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Carrie W Mai is a seasoned professional in quality assurance and compliance, currently serving as a Senior Quality Assurance Coordinator at Public Health Solutions since July 2019, where responsibilities include overseeing the QA team, guiding QA Associates, and preparing instructional materials. Prior experience includes roles as a Quality Assurance Associate at Public Health Solutions, an Admission Coordinator at The Allure Group, an Outreach Coordinator at the United Chinese Association of Brooklyn Inc, and a Sales and Billing Clerk at V Optical. Carrie holds a Bachelor of Science degree in Fraud Examination and Financial Forensics from John Jay College (CUNY) and has a strong foundation in compliance and fraud prevention across various sectors.