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Zalsa Insana is a professional in the field of training project development and customer success at PT Pertamina Training & Consulting, where Zalsa has been employed since October 2020. Prior experience includes serving as an assistant lecturer at Universitas Kristen Maranatha Bandung from August 2019 to December 2019. Zalsa holds a Bachelor's degree in Psychology from Universitas Kristen Maranatha Bandung, obtained in 2020.