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The IT Support and Operations team at PT Mitra Pinasthika Mulia (MPM Honda Jatim) is responsible for ensuring the smooth functioning of the company's technology infrastructure. This includes providing technical support to staff, managing hardware and software systems, documenting IT processes, and troubleshooting issues to uphold operational efficiency. Their efforts play a critical role in facilitating the seamless delivery of services across MPM's extensive network of dealerships and service stations.