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Nugroho Susanto has a diverse work experience, starting in 1995 with a role as a Design System at PT Jaya Konstruksi Manggala Pratama, Tbk. In 1996, they joined PT IMECO INTER SARANA as an HR Officer before transitioning to Sales Administration and Commercial in 2002. From 2009 onwards, Nugroho took on the role of SAC Section Head, where they were responsible for developing business in the Drilling Production Equipment Group and managing various oil companies. Overall, Nugroho has demonstrated a strong background in sales administration, commercial operations, and project management throughout their career.

Nugroho Susanto has a Bachelor's Degree in Economy Management from Pelita Bangsa University. Nugroho also holds a Diploma Degree in Informatika Komputer from LP3I Jakarta. Additionally, they attended SMA Negeri 67 Halim Perdana Kusuma, although the degree and field of study are unspecified.