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Rachel Won has worked in a variety of roles since 2011. From 2011-2013, they were a Pharmacy Assistant at The University Health Center Pharmacy, an Instructor at Best Academy, and an Administrative Assistant at Enterprise Dental Lab. In 2014, they became an Assistant Director at C2 Education, where they provided administrative support, sales and marketing support, and tracked and analyzed student progress. From 2015 to present, they have been a Project Manager, Quality Assurance Specialist, and Laboratory Associate at Psomagen.

Rachel Won obtained a Bachelor's Degree in Chemistry from the University of Maryland in 2013. Rachel also holds an ESET Cyber Security Awareness Training Certificate from ESET North America, which was obtained in April 2022.