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Priti Patel has a diverse work experience spanning multiple companies and roles. Starting in 2000, they worked at Express Scripts as a Data Entry associate for three years. From 2004 to 2005, they worked at EchoStar Satellite Services as a Customer Service Representative, assisting customers with technical and billing issues. In the same year, they also held a Data Entry position at EXPRESS PERSONAL AG. From 2005 to 2017, they worked at One Call Care Management, initially as a Customer Care Coordinator and later as a Data Management Coordinator, responsible for maintaining and validating data. Since 2017, Priti has been at ConnectiveRx, where they started as an Associate in Customer Care and progressed to become a Senior Associate. In January 2021, they took on the role of Sr. Associate and Team Lead for Customer Care at ConnectiveRx.

Priti Patel obtained a Bachelor's degree in Family Resource Management Studies, General from Sardar Patel University, Vallabh Vidyanagar, where they studied from 1992 to 1995. Priti has also acquired various certifications from LinkedIn, including "Leading Yourself," "Communicating with Diplomacy and Tact," "Managing Your Time," "Conflict Resolution Foundations," "Confronting Bias: Thriving Across Our Differences," "Interpersonal Communication," "Balancing Work and Life as a Work-from-Home Parent," "Communicating about Culturally Sensitive Issues," "Successful Goal Setting," and "Supporting Your Kids' Learning at Home."