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Dawn Vicars has extensive experience in the insurance industry, with a strong focus on claims management. Dawn served as the Vice President of Risk Management at PS Logistics LLC from 2020 to the present. Prior to that, they were the Claims Manager at P&S Transportation from 2015 to 2020. Before that, they held various roles at USI Insurance Services, Ellsworth Corporation, CNA Insurance, and Nationwide Insurance, where they gained expertise in marine claims, property claims, and casualty claims. Additionally, they worked as an Adjunct Faculty Instructor at Northeast Tennessee Technical Community College and served as the Convention Chairman for the Tri City Claims Association in 2006.

Dawn Vicars holds a Master's Degree in Management from Tusculum University, which was completed in 2004. Prior to that, they earned a Bachelor of Science in Management from Virginia Interment College.