The Customer Support and Service Team at Prudential Life Assurance Zambia is dedicated to enhancing the customer experience by providing timely and effective assistance with inquiries, policy management, and claims processing. This team ensures that clients receive clear guidance on financial and health solutions, fostering trust and satisfaction through personalized support and service excellence.
Chipo Muleya Mwansa
Customer Care Officer
Chrispin Anthony
Agency Manager
Dorcas Chela Chiteng...
Subject Matter Expert- Custome...
Luyako Nsamba
Transitional Team Lead
Milambo Mwiinde Kawa...
Customer Experience Manager
Nsangu Phiri
Agency Support Executive
Salome Chinamansa
Deputy Manager Agency Support
Yvone Nakazwe
Customer Service Officer (cso)