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Melissa Kirkpatrick has extensive experience in customer service and support across various industries. Currently serving as a Member Services Representative at ProVisors since March 2022, Melissa previously held roles including Customer Service Manager at Green Works Construction & Design Inc., where responsibilities included scheduling construction estimations and maintaining customer relationships. Additional experience includes positions such as Shift Supervisor at Scale Media, Inc., User Success Analyst at Lucky Day, Talent Support Representative at Casting Networks, LLC, and Happiness Manager at Petplan Pet Insurance. Proficient in tools such as Zendesk and Google Suite, Melissa has a proven track record in enhancing user experiences and ensuring customer satisfaction.