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Ryan Ngai is an experienced professional currently serving as a Team Lead, Business Analyst, and Project Coordinator for the Provincial CareConnect Deployment Project at the Provincial Health Services Authority since December 2021. In addition, Ryan has been working as a Product Manager at Co.Lab since July 2023, where responsibilities include refining requirements for developer-specific use cases and conducting market research to align product development with customer needs. Previous roles include Pension Analyst at TELUS Health from July 2020 to December 2021, Customer Experience Associate at TD from July 2019 to July 2020, and Lead Server at Jinya Ramen Bar-Perkins Rowe from December 2017 to September 2019. Ryan Ngai holds a Bachelor of Arts in Economics from The University of British Columbia, earned between 2018 and 2020.