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Damian Onwuka is a professional with extensive experience in operational support and customer relations. Currently serving at ProvidusBank since December 2020, Damian focuses on protocols, fleet and claims processing, and procurement, managing protocol documentation and corporate travel policies. Previous roles include an Executive Trainee position, where structured training and project assignments were undertaken. Prior experience at Jumia Nigeria highlighted expertise in CRM integration and customer resolution efficiency, achieving significant improvements in response times. Additionally, Damian interned as a Research Analyst for the Lagos State Government, contributing to systems and operations. Academic credentials include a Bachelor of Technology in Supply Chain Management Technology from the Federal University of Technology Akure.