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Claire Cumming currently serves as the Head of Operational Risk at Shawbrook Bank since September 2023 and has been with Provident Financial Group as the Group Senior Operational Risk Manager since March 2022. Previously, Claire held the position of Group Senior Enterprise Risk Manager at Arrow Global Group PLC from July 2017 to April 2022, following a role as Risk Manager at MoneyPlus Group between August 2016 and July 2017. Claire's career began at the Royal Bank of Scotland, where various roles were undertaken from June 2004 to June 2016, culminating in the position of Risk Implementation Manager for Corporate Banking. Throughout this tenure, key responsibilities included managing risk issues, developing staff, and implementing process changes to enhance the risk profile within organizations.