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Dayna Glisson is a Senior Manager of Operational Excellence at Providence Health & Services, specializing in Revenue Cycle and Patient Access Services since May 2022. Prior to this role, Dayna accumulated extensive experience at Swedish Medical Center, serving as Manager of Patient Access and Centralized Scheduling, Patient Registration Supervisor, and Emergency Department Registration Representative from February 2005 to May 2022. Dayna is currently pursuing a Bachelor of Business Administration (BBA) degree in Business Administration and Management at Western Governors University, expecting to graduate in June 2024.