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Krystina Flaherty, PHR, currently serves as the Employee Relations Manager at ProtoCall Services, Inc., where responsibilities include collecting and analyzing business data to identify improvement areas and implementing employee relations best practices. Prior to this role, Krystina held the position of Store Manager at CVS Pharmacy, focusing on human resources, compliance, and personnel management. Krystina also served as Store Manager at Dollar General, handling employee disciplinary matters and providing guidance on employee relations. Earlier experience includes working as an Assistant Store Manager at Walmart, where Krystina directed employee supervision, training, and talent recruitment.